Question: What do I need to know about sending in my first envelope to Shoeboxed?

Answer:

Shoeboxed Magic Envelopes

If you signed up for a Shoeboxed plan on our website, a magic envelope will be automatically sent to the address on the account after you complete the sign up.

Note: that we are only able to send envelopes to one address per account, and our Magic Envelopes are not available to users located outside of the US. Your first envelopes may take a week or more to arrive, so please be patient! All envelopes are sent from our office in Durham, NC.

Our Magic Envelopes include free shipping both ways, so you don't have to worry about paying for postage. Each envelope contains a unique code that identifies which account an envelope belongs to, so you don't need to include a cover sheet or any identifying information in your envelope.

Sending Documents to Shoeboxed Using Your Own Mailing Materials

At this time our Magic Envelopes are not available outside the US, so you will need to use your own mailing materials to send your documents to Shoeboxed. You will also need to include a cover sheet that contains your name and Shoeboxed username or email address so we know which account the envelope belongs to. You can print a ready-made cover sheet in your Shoeboxed account.

Here’s How:

Step 1. Click on View envelopes on your Overview Page.

sending in your first envelope to shoeboxed

Step 2. Click Print CoverSheet.

sending in your first envelope to shoeboxed

Here are the addresses to send to:

For the US Postal Service:

Shoeboxed

PO Box 1411

Durham, NC 27702

For FedEx, UPS (or other private carrier):

3414 North Duke Street

Suite 100

Durham, NC 27704

Organizing or Sorting Documents Before Sending to Shoeboxed

For the most part, documents do not need to be organized in any way before you send them to Shoeboxed. Please make sure that documents are not attached to larger pieces of paper, as we are not able to process this kind of document. Each receipt should be loose in the envelope. Each individual document should also not be stapled or otherwise attached to other pages, unless the document is part of a multi-page document. You can read more about multi-page documents here.

All documents will go through the same processing here at Shoeboxed, so pre-categorization or sorting your documents will not affect how they are processed and added to your account.

However, our policy is to return documents to you the way that you send them to us. So if you send receipts pre-sorted or labeled in folders, subdividers or small envelopes, we will return them to you that way.

👉 Visit Shoeboxed's Knowledge Base for more information on how to use Shoeboxed like a pro!


About Shoeboxed!

Shoeboxed is a receipt scanning service with receipt management software that supports multiple methods for receipt capture: send, scan, upload, forward, and more!

You can stuff your receipts into one of our Magic Envelopes (prepaid postage within the US). Use our receipt tracker + receipt scanner app (iPhone, iPad and Android) to snap a picture while on the go. Auto-import receipts from Gmail. Or forward a receipt to your designated Shoeboxed email address.

Turn your receipts into data and deductibles with our expense reports that include IRS-accepted receipt images.

Join over 1 million businesses scanning & organizing receipts, creating expense reports and more—with Shoeboxed.

Try Shoeboxed today!